Theatre Manager Conference 2016 - Schedule.
Below is a full breakdown of the conference schedule (subject to change).
Emphasis will be given to facilitated breakout roundtable discussions. It's here, in these informal sessions, we believe organizations and inividuals can share questions, ideas and suggestions which affords the best opportunities to learn. Some sessions are repeated giving organizations the abilty to attend mulitiple topics.
Most sessions are User Facilitated Breakouts - guided roundtable conversations focused on sharing experiences, tips, processes and supporting sources.
Sessions marked with an asterisk (*) are Developer Attended Breakouts – informational presentations by an Artsman employee with opportunities for participant questions.
Q&A Sessions are open format sessions where you can bring specific questions to other users for a more detailed conversation.
May 9, Monday
4:00 pm - Registration (Atrium)
5:00 pm - Happy Hour Meet & Greet, complimentary wine and beer (Atrium)
6:00 pm - Dinner (Not included). Attendes are invited to join members of Proctors in a 10% discount group dinner at Aperitivo Bistro, adacent to Proctors.
May 10, Tuesday
08:45 am - Breakfast & Registration (Atrium)
09.30 am - Welcome
09:45 am - Key Note: "The History of Ticketing" a humourous investigation by Philip Morris, CEO Proctors (GE Theatre)
10:30 am - Tea & Coffee (Atrium)
10:45 am - Marketing: Interpreting Analytics (GE Theatre)
11:15 am - A Theatre Manager Overview and Introduction of the Breakouts and Facilitators (GE Theatre)
12:00 -12:45 pm - Lunch (Robb Alley) - share some of your crazy/comical customer service stories.
1:00 pm - Breakout Session #1 : Fenimore Gallery Development: Setup Options & Batch Printing Conference Room #1 Box Office: Troubleshooting Customer Web Problems Conference Room #2 Event Building Subscriptions GE Theatre *Web: responsive theming, print at home tickets Board Room Data: Import/Export
2:00 pm - Stretch Break
2:15 pm - Breakout Session #2: Guild Room IT: Web Listeners, Ticket Scanners, Servers, Remote Box Office Fenimore Gallery *Finance: Accounting and Audit Principles Conference Room #1 Box Office: Reports & Training Conference Room #2 Event Building: After Basics (Sales Methods, Coupons, Etc.) GE Theatre *Facilities Management Board Room Data: Finding the Right Field
3:15 pm - Stretch Break
3:30 pm - Breakout Session #3: Guild Room IT: Q&A Fenimore Gallery Development: Q&A Conference Room #1 Box Office: Q&A Conference Room #2 Event Buildling: Q&A GE Theatre Facilities Management: Q&A Board Room Data: Q&A
4:30 pm - Wrap-up Breakout Sessions
6:00 pm - Happy Hour (Atrium)
6:30 pm - Catered Dinner (GE Theatre)
8:00 pm - Broadway production: Once (Main Stage)
May 11, Wednesday
08:45 am - Breakfast (Atrium)
09:15 am - Breakout Session #4 Guild Room IT Fenimore Gallery Development: Patron Tracking Conference Room #1 Box Office: Sub Processes in Depth Conference Room #2 Event Buildling: All Things Maps GE Theatre *Facilities Management Board Room *Finance: Accounting and Audit Principles Education Center TBD
10:30 am -Tea & Coffee
11:00 am - Key Note: " A Plethora of Firsts" - Doug Easterbrook, Arts Management Systems (GE Theatre)
12:00 pm - Facilites and Theatre Tour
12:30 pm - Lunch (FenimoreGallery)
01:30 pm - Bugs, Features, Requests: Q & A with Artsman Staff (GE Theatre)
03:00 pm - Conference Officially Concludes
03:30 pm - Next Steps, Discussions for Future Planning (GETheatre)