Box Office

Box Office representatives will be available Monday through Saturday from 10am – 6pm and Sunday 10am-2pm via phone and in-person at Proctors.

All physical locations will open 90 minutes prior to the event we are hosting until a half hour after the start of the event.

Robb Alley inside Proctors Arcade
432 State St
Schenectady, NY 12305

Contact us
[email protected]

Click here to go to our Web ticket store. 

Please note: For credit card purchases, your statement will show a charge to Proctors.

Don’t get scammed

Our website is the only official online ticketing site for shows at Proctors, theREP and UPH. More info here.

Click here for Box Office policies and processing fee details. 

If you have ordered traditional tickets you may pick up your traditional tickets at WILL CALL located at the Box Office 1 hour before your event.

In the interest of preserving affordable ticket prices for all patrons: EVERY PERSON, REGARDLESS OF AGE, MUST HAVE A TICKET to be admitted to a performance. NO EXCEPTIONS. A ticket is a revocable license valid only for the event and seat printed on it. Management may, without refund, revoke this license or refuse admission for unlawful sale, attempted resale, or for disorderly conduct.

Any participation in scalping or selling tickets to anyone other than the purchaser of record is subject to invalidation and confiscation.  

For Frequently Asked Questions, click here.

For Frequently Asked Questions about Subscriptions, click here.

All dates, programs, pricing, and artists subject to change without notice.