Disney’s Frozen

Sunday, November 10, 2019 to Sunday, November 24, 2019


The VIP Ticket Package includes the best seats in the theater and the Ultimate Fan Pack, with three exclusive merchandise items.
*Subscribers located in the premium section can pay to upgrade their ticket to the VIP Ticket package by calling the Box Office at 518.346.6204.

A mysterious secret. A family torn apart. As one sister struggles with being an outsider and harnessing her powers within, the other sets out on a thrilling adventure to bring her family together once again. Both are searching for love, but they’ll learn that to find it they’ll have to look inside themselves first.  

FROZEN is melting hearts on Broadway in an all-new production created for the stage by an award-winning team. It features the songs you know and love from the original film plus an expanded score with a dozen new numbers. The creative team at its helm has a cumulative 16 Tonys to its credit, including the EGOT-winning composer Robert Lopez, Oscar-winning lyricist Kristen Anderson-Lopez, Oscar-winning writer Jennifer Lee and Tony Award®-winning director Michael Grandage. 

 An unforgettable theatrical experience filled with sensational special effects, stunning sets and costumes, and powerhouse performances, FROZEN is everything you want in a musical: It’s moving. It’s spectacular. And above all, it’s pure Broadway joy. 

Also available as part of the 2019-2020 Key Private Bank Broadway Series subscription package. Get a ticket for FROZEN and SIX more Broadway shows all for one low price. Learn more here!

Disney on Broadway performances are recommended for a general audience. As an advisory to adults who might bring young people, Disney recommends its productions for ages 6 and up. All persons entering the theater, regardless of age, must have a ticket.

Please note that both physical and electronic tickets will not be available until September. 

Special Events and Programs

Broadway Masterclass – Saturday, November 16 at 11:30 a.m. SOLD OUT
From the stage to the classroom, don’t miss out on this exclusive opportunity to learn from a member of the cast of FROZEN in this vocal master class. Suitable for ages 12 and up. 

Scout Night – Sunday, November 17 at 6:30 p.m.
We’re celebrating our Boy and Girl Scout troops in the Capital Region on Sunday, November 17 at DISNEY’S FROZEN.
Use code SCOUTS1920 to receive 10% off*. Includes a Frozen scout patch.
*Some restrictions apply

Kids’ Night on Broadway – Wednesday, November 20 at 6 p.m.

Come early for the Kids’ Night Fun Fair with free kids’ activities, prizes, a photo booth, face painter, crafts and more!
(Discount promotion is sold out.)

Teacher Appreciation Night – Friday, November 22 at 6:30 p.m.
Join us for Teacher Appreciation Night on Friday, November 22
Use Code TEACHER1920 to receive 10% off*
Enjoy a pre-show party in the Guild Room at 6:30 p.m. with light fare and a cash bar.
*some restrictions apply

Henry Schaffer TheatreTalks – November 21
Henry Schaffer TheatreTalks offer guests exclusive behind-the-scenes discussions with cast, crew and industry professionals! TheatreTalks are FREE and open to all ticket holders. Talk will follow the Thursday matinee performance starting at approximately 4 pm in the GE Theatre. Dates and times subject to change.

Scout Sleepover at DISNEY’S FROZEN – Saturday, November 16 and November 23
Spend the night at Proctors and enjoy the evening performance of DISNEY’S FROZEN during this special scout night sleepover. Includes ticket to DISNEY’S FROZEN, patch, snack bag, sleepover, show on the GE screen, and continental breakfast.
Click here to place your reservation request.
Click here for more information and schedule.


At Proctors, we aim to make theatre accessible for all. For Frozen, we are proud to offer four options for hearing-impaired individuals.

Interpreted Performance
Sunday, November 17, 1 pm
This performance will feature a sign language interpreter. For more information or to request access to this section, please call our Box Office at 518.346.6204

Hearing Loop
Proctors now offers a hearing loop system in our theatre. Simply turn your hearing device onto the t-coil setting to amplify the sound.

Sound Receivers
FM wireless sound receivers are available at the Box Office before the show. These headsets are standard walkman headsets; patrons are welcomed to bring their own in lieu of borrowing one. They can be reserved by contacting the Box Office at 518.346.6204.

Personal Responsibility Statement: Proctors prides itself on offering a diverse selection of arts entertainment. Not all productions may appeal to or be appropriate for every person or for all ages. Patrons are encouraged to familiarize themselves with the shows we offer in order to make informed decisions prior to purchasing tickets.

FREE PARKING in the Broadway parking garage is provided by Upstate Ford Dealers. WE ARE IN YOUR AREA.