Disney’s Frozen

Sunday, November 10, 2019 to Sunday, November 24, 2019



The VIP Ticket Package includes the best seats in the theater and the Ultimate Fan Pack, with three exclusive merchandise items.
*Subscribers located in the premium section can pay to upgrade their ticket to the VIP Ticket package by calling the Box Office at 518.346.6204.

A mysterious secret. A family torn apart. As one sister struggles with being an outsider and harnessing her powers within, the other sets out on a thrilling adventure to bring her family together once again. Both are searching for love, but they’ll learn that to find it they’ll have to look inside themselves first.  

FROZEN is melting hearts on Broadway in an all-new production created for the stage by an award-winning team. It features the songs you know and love from the original film plus an expanded score with a dozen new numbers. The creative team at its helm has a cumulative 16 Tonys to its credit, including the EGOT-winning composer Robert Lopez, Oscar-winning lyricist Kristen Anderson-Lopez, Oscar-winning writer Jennifer Lee and Tony Award®-winning director Michael Grandage. 

 An unforgettable theatrical experience filled with sensational special effects, stunning sets and costumes, and powerhouse performances, FROZEN is everything you want in a musical: It’s moving. It’s spectacular. And above all, it’s pure Broadway joy. 

Also available as part of the 2019-2020 Key Private Bank Broadway Series subscription package. Get a ticket for FROZEN and SIX more Broadway shows all for one low price. Learn more here!

Disney on Broadway performances are recommended for a general audience. As an advisory to adults who might bring young people, Disney recommends its productions for ages 6 and up. All persons entering the theater, regardless of age, must have a ticket.

Please note that there are no e-tickets for Frozen, only physical tickets will be available. 

Please be advised that smoke, haze, and strobe lights are used during the performance.

Special Hotel Offer

Coming to see the show from out of town? Get a special rate from any of these Hotels!

  • The Inn at Glen Sanders Mansion: $99.00 rate, standard room.  Guests can call the hotel directly at 518-374-7262 and reference the Frozen rate to obtain.
  • The Landing Hotel: 17% off the published rate, standard room.  Guests can call the hotel directly at 518-579-8811 and reference Chills1119  to obtain.
  • The Comfort Inn and Suites Schenectady – $99.00 rate, standard room. The link will bring you right to the booking page.

Special Events and Programs

Broadway Masterclass – Saturday, November 16 at 11:30 a.m. SOLD OUT
From the stage to the classroom, don’t miss out on this exclusive opportunity to learn from a member of the cast of FROZEN in this vocal master class. Suitable for ages 12 and up. 

Scout Night – Sunday, November 17 at 6:30 p.m.
We’re celebrating our Boy and Girl Scout troops in the Capital Region on Sunday, November 17 at DISNEY’S FROZEN.
Use code SCOUTS1920 to receive 10% off*. Includes a Frozen scout patch.
*Some restrictions apply

PreSnow PreShow Party – Tuesday, November 19 at 6 p.m.
Join us for the PreSnow PreShow Party at FROZEN in Key Hall at Proctors. Use code PRESNOW to receive 20% off* to the 7:30 p.m. performance of FROZEN and gain access to this one-of-a-kind event!
Your ticket not only includes a seat to see the magic of Disney’s Frozen live on stage but you will also enjoy wine tasting, a local vendor fair highlighting Downtown Schenectady’s amazing offerings, and 1 entry to win our Hygge Prize pack highlighting all things cozy! All ages are welcome, over 21 will receive a wristband at the event.
(*Restrictions Apply)

Kids’ Night on Broadway – Wednesday, November 20 at 6 p.m.

Come early for the Kids’ Night Fun Fair with free kids’ activities, prizes, a photo booth, face painter, crafts and more!

Teacher Appreciation Night – Friday, November 22 at 6:30 p.m.
Join us for Teacher Appreciation Night on Friday, November 22
Use Code TEACHER1920 to receive 10% off*
Enjoy a pre-show party in the Guild Room at 6:30 p.m. with light fare and a cash bar.
*some restrictions apply

Henry Schaffer TheatreTalks – Thursday, November 21
Henry Schaffer TheatreTalks offer guests exclusive behind-the-scenes discussions with cast, crew and industry professionals! TheatreTalks are FREE and open to all ticket holders. The talk will follow the Thursday matinee performance starting at approximately 4 pm in the GE Theatre. Dates and times subject to change.

Apostrophe Matinee Lunch  – ORDER HERE
Thursday, November 21
Disney’s Frozen lunch pickup available pre-show in Robb Alley. Choose 1 side and 1 drink at the time of pickup. Entree customizations not available.

  • All sandwiches and gluten-free wraps include lettuce and tomato
  • Garden salad: romaine, cucumbers, tomatoes, onions, black olives
  • Grecian salad: romaine, roasted red peppers, artichoke hearts, Kalamata olives, tomatoes, cucumbers, onions, feta cheese
  • Sides: macaroni salad, potato salad or chips
  • Drinks: water, Pepsi, Diet Pepsi or a Snapple

Scout Sleepover at DISNEY’S FROZEN –  Saturday, November 23  (Saturday, November 16 is SOLD OUT)
Spend the night at Proctors and enjoy the evening performance of DISNEY’S FROZEN during this special scout night sleepover. Includes ticket to DISNEY’S FROZEN, patch, snack bag, sleepover, show on the GE screen, and continental breakfast.
Click here to place your reservation request.
Click here for more information and schedule.

Lunch with Santa – Saturday, November 23 at 11 a.m.
Santa’s making his list and checking it twice…will YOU be on it?
Whether you’re attending the matinee of FROZEN or looking for a fun family afternoon, Lunch with Santa delights young and old.


At Proctors, we aim to make theatre accessible for all. For Frozen, we are proud to offer three options for hearing-impaired individuals.

Interpreted Performance
Sunday, November 17, 1 pm
This performance will feature a sign language interpreter. For more information or to request access to this section, please call our Box Office at 518.346.6204

Hearing Loop
Proctors now offers a hearing loop system in our theatre. Simply turn your hearing device onto the t-coil setting to amplify the sound.

Sound Receivers
FM wireless sound receivers are available at the Box Office before the show. These headsets are standard walkman headsets; patrons are welcomed to bring their own in lieu of borrowing one. They can be reserved by contacting the Box Office at 518.346.6204.

Personal Responsibility Statement: Proctors prides itself on offering a diverse selection of arts entertainment. Not all productions may appeal to or be appropriate for every person or for all ages. Patrons are encouraged to familiarize themselves with the shows we offer in order to make informed decisions prior to purchasing tickets.

FREE PARKING in the Broadway parking garage is provided by Upstate Ford Dealers. WE ARE IN YOUR AREA.