Patrons with accessibility needs or mobility restrictions should describe their needs to the box office when purchasing tickets so that we can best accommodate them. The Box Office is open in person at Proctors and over the phone at 518-346-6204 10 a.m.-6 p.m. Monday-Saturday. Patrons may also email [email protected]
A: All of our venues have wheelchair-accessible entrances, restrooms, concessions and seating sections.
Our venues are also all equipped with elevator access.
A: Anyone who needs special accommodations can be discharged on State Street near the marquee. There is a pull-off area in this location. Anyone needing assistance from State Street should contact the Box Office at 518.346.6204 for arrangements. We are able to provide curbside service and wheelchairs with at least 48 hours notice.
A: Patrons who are partially or completely blind should contact the Box Office for appropriate seating.
A: Assisted hearing devices are available for loan at the box office. A T-coil hearing loop is installed at the MainStage at Proctors, theREP’s Main Stage and UPH’s Great Hall.
ASL-interpreted performances are offered for select shows at theREP and Proctors; contact the box office for more information and to purchase seats near the interpreters.
GalaPro captioning is available for select performances at Proctors.
A: Our venues are also all equipped with elevator access.
A: Booster seats are available at the concession booth outside of the MainStage at Proctors as well at the box office at theREP.
Patrons may also bring their own accessibility devices.