2018-2019 Subscription Series Full Benefits

Below is a complete list of your 2018-2019 subscription benefits. If you aren’t sure what you’re looking for, then check out these frequently asked questions so we can guide you to right information. And as always, please don’t hesitate to contact our Subscription Team at 518-881-4526.


Subscription ticket prices reflect up to a 40% discount off of regular ticket prices.

Receive a 10% Frequent Buyer Discount off of tickets to other qualifying shows.

  • Available for most other events at Proctors.
  • Automatically applied online, over the phone or at the Box Office.
  • Discount excludes Premium, Lia Club 20 and most VIP seats. Other restrictions may apply.

You are exempt from all per ticket fees, including exchange fees, for the rest of the season. Your One-Time Subscription Fee ($25) saves AT LEAST $40 in fees even if you don’t buy any other shows! (A $2 per order fee on additional purchases may still apply. Please note that online purchases may not automatically remove processing fees – please call the Box Office if needed to refund these fees.)


Opt-Out of one show in your series and use that value towards another show.

  • NEW this year, you can Opt-Out as soon as you subscribe and use your credit towards Subscriber Exclusives.
  • Physical tickets are required to process an Opt-Out.
  • The Opt-Out deadline is August 15, 2018.

Exchange tickets within the run of each show up to 24 hours before a performance – no fees!

    • You can exchange over the phone as long as the Box Office has your original physical tickets. We suggest having the Box Office hold your tickets so that you can simply give us a ring to change your show dates, hassle free!
    • VIP subscribers at theREP can exchange tickets for the same show up through the start of their original performance – and even after the show starts. (Not available for shows at Proctors.)
    • All patrons are responsible for the full ticket value at the time of sale or exchange. Please note that prices are subject to change at any time and exchanges may incur an additional cost or credit compared to your original subscription ticket. We will apply any eligible subscription discounts to the current ticket value.


Get FREE Try Me Tickets (one per subscription) to a show of your choice (list of eligible shows TBA – click here for more info)

Setup automated monthly credit card charges with our 6X6 Payment Plan and spread the cost of your subscription across 6 months – interest free!*

Need more tickets for just some of your subscription shows? Get pre-sale access for Add-On Tickets starting with the Benefit Period on May 29th, 2018.

      • Add-On tickets are full-price. We recommend using your pre-sale benefit before the public to get the best seat choices and best prices for these additional tickets.
      • There are no Add-On tickets available for Hamilton at this time.

We’ll save your favorite subscription seats for you each year for subscription renewal. Want to make renewals even easier? Enroll in our Auto Renew Program and we’ll automatically book your favorite seats for you each year.

      • We’ll send you a notice in the mail before next season is announced with your dates, seats, subscription total and credit card charge date – so you’ll never be surprised.
      • Don’t worry – you will still be eligible for all your subscription benefits and you can still make changes to your favorite seats if needed.

Insider Access

Get pre-sale access to our Subscriber Exclusives as soon as you subscribe. When available, you’ll be eligible for your 10% Frequent Buyer discount.

Get pre-sale access to new shows throughout the season – that means access to the best seats at the best price for ALL season shows! We will reach out to you with pre-sale announcements and access codes throughout the season.

Exclusive access all year to our dedicated Subscription Team at the Box Office at 518-881-4526.